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Returns Policy
 
Thank-you for shopping with Motomail
 
We take pride in supplying quality products and it is important to us that you are completely satisfied with your purchase. If for any reason you are not satisfied, your purchase can be returned for a refund or exchange, subject to the following conditions:
  • Items are returned within 7 days of purchase
  • Items are returned freight paid
  • Items are returned new and unused, complete with all packing and product labels intact and undamaged. Motomail may decline return of, or impose a repair charge on, any item in an un-saleable condition due to product or packaging damage
  • Motomail cannot accept the return of items which have been specifically ordered for you or manufactured to your specification
  • Please include your name, address, phone numbers and proof of purchase or receipt. This will allow us to process your request promptly.
  • Sale/Discounted items purchased are not able to be returned if they do not fit.
Please allow up to 7 working days following receipt of your refund for your funds to be processed.

Winter Opening Hours
(01 August - 25 October)

Monday: 10am - 4pm
Tuesday:
10am - 5.30pm
Wednesday:
9.30am - 5.30pm
Thursday:
9.30am - 6pm
Friday:
9.30am - 5.30pm
Saturday:
10am - 4pm
Sunday:
10am - 4pm

Normal Opening Hours
Ph. 09 379 9050

Monday: 9am - 6pm
Tuesday:
9am - 6pm
Wednesday:
9am - 6pm
Thursday:
9am - 7pm
Friday:
9am - 6pm
Saturday:
9.30am - 5pm
Sunday:
10am - 4pm